Pulcranet Srl, has its legal head-office located in Via Martiniana n° 325/B - 41126 Modena (Mo), VATIN: 03094930363; is the owner of the website www.holyart.com and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.
Information on the products
In order to make the purchase of its products always clear and transparent, Holyart pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets'. These sheets include detailed information about the products and their features (price, size, materials, models, weight, etc.) together with high-definition images of each single product.
The customer may purchase all the products currently on the holyart e-catalogue, which can be visited at this address: (URL) www.holyart.com
Each product displayed on the web catalogue features a technical sheet, stating its availability as follows:
- In stock
- Product available in "n." days
- Out of stock
In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.
Prices on Holyart.com are listed in US Dollars ($) and other currencies, such as Euros (€), British Pounds (£); Taxes are included, where applicable, and additional fees may be levied by the delivery country. Shipping costs are not included and are charged to customers, except for special offers and/or discount coupons. Shipping costs are calculated in addition to the price of the selected item/s and are always stated at checkout before confirming the purchase. TO SEE THE SHIPPING COSTS, DEPENDING ON WEIGHT AND DESTINATION, PLEASE CLICK HERE.
The price list is expressed in US Dollars (or other currencies: Euros and British Pounds) and is indicated in a clear and transparent way before order confirmation. Holyart reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Holyart reserves the right to cancel the order.
Placing an order
To place an order on holyart.com, customers must follow a four-step path
- Log in specifying user name and password in the required fields (or register if you are a new customer);
- Add to the cart the item(s) you wish to purchase;
- Choose the desired shipping method;
- Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the ORDER CANCELLATION section.
Shipping of the goods
The products purchased on holyart.com, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the SHIPPING PAGE.
After having placed an order on the website, customers can cancel orders at any time by telephone at +44 208 068 8794 or writing an email to firstname.lastname@example.org If the order that you wish to cancel has already been paid, Holyart will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will collect the goods at the place indicated by you at our own expenses.
Holyart's withdrawal policy does not only comply with the norms of the D.Lgs 206/05 Consumer code, but goes beyond these norms in order to guarantee maximum satisfaction and protection to the customers. For more information, please consult the RETURN POLICY section.
Jennifer | 02/15/2021
I received my package rather quickly, faster than I expected so there were no problems there at...
Eduardo | 02/12/2021
The cross is beautiful like everything that is made in Italy. It arrived extremely fast, with...
Carol | 02/03/2021
I am pleased with the ease of ordering and the ability to use Amazon for my payment. The tau...
Austin | 02/02/2021
This is my second order from Holy Art! Just as the first order, everything is great! All...
Sunday | 02/01/2021
I received the items in less than 48 hours and it matched the exact description of how it has...
Shanu | 01/28/2021
Dear Team, Thank you for the email. I did not face any difficulties while placing the order...
Rev Simon | 01/26/2021
Your service was fantastic, the website was easy to understand, the product was excellent, the...
Father Christopher | 01/13/2021
Thank you as always. Everything I ordered came quickly and in perfect condition. This is always...
Eric & Janette | 12/29/2020
Dear Holyart Customer Service Team: We are extremely pleased with the statuettes we ordered....
Stephen | 12/24/2020
Everything was straightforward on the website all items came up in £'s. The delivery was...
Vilma | 12/23/2020
I have received my Order and I just want to say Thank You Very Much. Everything is wonderful,...
Robin | 12/21/2020
We were impressed with your customer service, your international shipping times, which were as...
Mark | 12/05/2020
I received the order referenced below on Wednesday December 2nd. The arrival was a bit delayed,...
Denise | 11/30/2020
Thank you for my order. I absolutely loved it and you guys did a great job making sure the...
Mary | 11/30/2020
My order was perfect as I knew it would be. I love ordering from Holy Art. Knowing that it came...
Eunice | 11/23/2020
I must say I had the best experience shopping with holy art No difficulties whatsoever from...
Michael | 11/21/2020
My order for the Thurible and boat set by Molina, hand hammered, was delivered very quickly from...
Fanar | 11/16/2020
It was the best service I received, thank you so much
Carolyn | 11/13/2020
I was delighted with my order from Holy Art. The website was well organised and easy to use. It...
Isabella | 11/07/2020
The products are exceptional, the packaging amazing. The order was easy to do and the delivery...