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Shipping Costs

Here below you can find a summary of Holyart.com’s shipping instructions and costs. more information look up the frequently asked questions, or conctact us.

FREE SHIPPING ALL OVER THE WORLD, FOR ORDERS OVER € 199!!!

 

When the order you place on Holyart is to be delivered outside of Italy, you can choose between two shipping methods: International Express Courier TNT and Poste Italiane (Italian Post). In both cases, as the parcel is shipped from the Holyart warehouse you will be sent an email with the expected delivery date and all the instructions to track your parcel. If the parcel isn't delivered within the expected date and you didn't receive any notice, do not hesitate and call Holyart at the number +39 0522 1722250.

TNT LOGO International Express Courier TNT is the fastest solution (see delivery timetable below). To make sure the delivery turns out successfully you must specify a telephone number, preferably a mobile, during registration. It is also necessary that the name on the doorbell is well recognizable and corresponds to the addressee and that somebody is home to receive the parcel for the whole expected delivery day. The courier will try to deliver the parcel three times, for 3 consecutive days: after the first unsuccessful delivery, the courier contacts the telephone number to fix an appointment and tries again. After the third unsuccessful delivery, the parcel is sent back to the sender. Since our operators are also informed in real time of the unsuccessful delivery, they will immediately contact you both by mail and by phone to understand how to successfully deliver the goods. With this method, we have managed to deliver 99% of our parcels.
Poste Italiane Poste Italiane (Italian Post) has a longer expected delivery time (see timetable below) but it is usually more economical ( see costs chart below)

Shipping costs – express courier

Prices are expressed in Euros: For delivery times please refer to: DELIVERY TIME CHART

COUNTRY up to 0,5kg up to 2 kg up to 5 kg up to 10 kg up to 20 kg up to 30kg up to 40kg Shipping Time (day)*
United States 24,00 29,00 35,00 48,00 64,00 84,00 124,00 9
United Kingdom 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Australia 24,00 34,00 50,00 58,00 88,00 128,00 178,00 5
Austria 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Belgium 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Canada 24,00 29,00 35,00 48,00 64,00 84,00 124,00 9
France 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Germany 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Ireland 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Japan 24,00 34,00 50,00 58,00 88,00 128,00 178,00 4
South Korea 24,00 34,00 50,00 58,00 88,00 128,00 178,00 4
Mexico 24,00 34,00 50,00 58,00 88,00 128,00 178,00 8
Netherlands 9,90 13,90 19,00 24,00 30,00 35,00 40,00 3
New Zealand 24,00 34,00 50,00 58,00 88,00 128,00 178,00 6
Paraguay 24,00 34,00 50,00 58,00 88,00 128,00 178,00 6
Portugal 10,90 14,90 22,00 27,00 34,00 39,00 45,00 4
Puerto Rico 24,00 34,00 50,00 58,00 88,00 128,00 178,00 8
Romania 10,90 14,90 22,00 27,00 34,00 39,00 45,00 2
Russia 18,40 25,50 38,50 43,50 48,50 54,50 59,50 4
Spain 9,90 13,90 19,00 24,00 30,00 35,00 40,00 2
Switzerland 19,00 24,00 29,00 49,00 69,00 96,00 149,00 3

*Shipping Time in working day
Can’t you find your country in the list? Contact us to customerservice@holyart.com

Shipping costs outside Italy - Poste Italiane (Italian Post)

Delivery Time: 8 working days in Europe. For any other country outside of Europe, shipping time ranges from 5 to 20 days. For more information contact us to: customerservice@holyart.com
Prices are expressed in Euros.

COUNTRY up to 0,5kg up to 1 kg up to 2kg up to 3 kg up to 5 kg up to 10 kg up to 15 kg up to 20 kg up to 25 kg up to 30 kg Shipping Time (day)*
United States 8,93 12,50 16,07 36,54 52,29 73,40 100,49 129,47 149,73 178,71 20-25
United Kingdom 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Austria 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Belgium 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Canada 8,93 12,50 16,07 43,47 59,22 79,17 108,15 134,30 154,56 183,54 8
Czech Republic 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Estonia 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
France 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Germany 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Greece 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Hungary 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Israel 8,93 12,50 16,07 36,54 52,29 73,40 100,49 129,47 149,73 178,71 8
Iceland 8,93 12,50 16,07 37,49 39,48 48,30 57,96 71,51 83,06 96,60 8
Japan 8,93 12,50 16,07 44,42 64,16 91,77 130,41 169,05 207,69 221,18 8
Latvia 10,29 14,40 18,51 32,19 37,87 45,50 53,85 67,76 81,68 100,19 8
Lithuania 10,29 14,40 18,51 32,19 37,87 45,50 53,85 67,76 81,68 100,19 8
Luxemburg 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Malta 10,29 14,40 18,51 32,19 37,87 45,50 53,85 67,76 81,68 100,19 8
Netherlands 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Poland 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Portugal 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Romania 10,29 14,40 18,51 32,19 37,87 45,50 53,85 67,76 81,68 100,19 8
Russia 26,50 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Slovenia 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Slovakia 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Spain 10,29 14,40 18,51 32,19 36,06 46,34 61,23 72,36 90,87 100,19 8
Switzerland 8,93 12,50 16,07 37,49 39,48 48,30 57,96 71,51 83,06 96,60 8
Other 65,00 65,00 65,00 65,00 65,00 65,00 85,00 85,00 85,00 195,00 20-25

*Shipping Time in working day

Frequently Asked Questions

Shipping costs

Which shipping methods does Holyart use? Which one should I choose?

Holyart delivers its goods in countries outside of Italy via International Express Courier TNT and Poste Italiane (Italian Post). The International Courier TNT is better for those who are willing to pay a little more in order to have a faster service and receive their goods quickly. Those who don't know whether they will present at delivery and are not in a particular hurry to receive the goods, should consider Poste Italiane more suitable for their needs. Back

How long after the order confirmation on Holyart are the goods shipped?

If the goods are in stock and the order is placed before 12.30 pm, the parcel is dispatched on the same day. Back

Does Holyart accept cash-on-delivery shipments? In other terms, is it possible to pay the goods on delivery?

No, it is not. For orders that are shipped outside of Italy, you cannot pay the goods on delivery. You can always choose one of our different payment methods among bank transfer, paypal and credit cards. Back

How are shipping costs calculated on Holyart?

Shipping costs are automatically calculated with the chart depending on the basis of the goods' weight and distance. The shipping costs contribution is applied once to every single order, regardless of the number of items inserted and the goods value. Back

What are Holyart's shipping costs outside of Italy?

Costs are reported in the "Shipping costs out of Italy" chart. Back

Is it possible to deliver the goods to an address different from the billing one?

Yes, it is. In your Holyart account it is possible to save up to twelve different delivery addresses, among which you can choose the one where you want the parcel to be delivered: this option allows you to have the goods delivered at home or at work, at some relatives' home or other locations, according to your convenience. Back

Is it possible to compare the alternative shipping methods before completing the order, to find the best solution?

Yes, it is. In order to see shipping costs before confirming the order you have to:

  1. Have specified the shipping data during registration;
  2. Have added to the cart all the items you would like to purchase;

Then, if you see the cart details and click on the yellow button "Checkout", the "Shipping method" page will appear. Here you can choose among the different alternatives and visualize their costs in real time; to confirm the order you have to continue to the following page and click on another button, so there is no risk of inadvertently placing the order. Back

I have just submitted an order, is it possible to check the shipment status?

When Holyart ships the goods, you are sent an e-mail with an order code and a link to a web page. If you click on the link and type or paste the code, you can track the parcel. Back

Shipments by Express TNT

Which geographical areas does TNT cover and how long does it take to deliver?

International Express courier TNT delivers abroad everywhere and the delivery time differs from zone to zone. It usually takes 2 - 10 days. Back

How much do shipping costs with TNT amount to?

Costs are reported in the chart "Shipping costs out of Italy". Back

How can I request shipment with TNT? Do I have to provide particular information?

The shipping method is chosen during step 2 of the order dispatch process. When choosing this method, it is always recommended:

  1. To specify a telephone number in the field "Special Instructions or Order Comments" during the order placement, if it is different from the one specified during registration, or if it is the number you are most likely to be contacted at for the 3 days following the order confirmation;
  2. To make sure that the name on the doorbell is easily recognizable and corresponds to the addressee; otherwise to provide the appropriate instructions in the field "Special Instructions or Order Comments" (e.g. "ring Smith")
  3. To arrange to have someone at home to receive the parcel for the whole expected delivery day.
Back

Is it possible to pay on delivery with TNT?

No, it is not. Orders that are shipped outside of Italy, cannot be paid on delivery. You can always choose one of our different payment methods among bank transfer, pay pal and credit cards. Back

What happens if the courier passes when no one is present at the given address?

The courier will try to deliver the parcel three times, for 3 consecutive days: after the first unsuccessful delivery, the courier contacts the telephone number to fix an appointment and tries again. After the third unsuccessful delivery, the parcel is sent back to the sender. Since our operators are also informed in real time of the unsuccessful delivery, they will immediately contact you both by mail and by phone to understand how to successfully deliver the goods. With this method, we have managed to deliver 99% of our parcels. Back

Shipments by Poste Italiane (Italian Post)

Which geographical areas does Poste Italiane cover and how long does it take to deliver?

Poste Italiane delivers outside of Italy in 8 working days. Back

How much do shipping costs with Poste Italiane amount to?

Shipping costs are reported in the charts "Shipping costs out of Italy". Back

How can I request shipment with Poste Italiane? Shall I give some particular information?

The shipping method is chosen during step 2 of the order dispatch process. When choosing this method, it is always recommendable:

  1. To specify a telephone number in the field "Special Instructions or Order Comments" during the order placement, if it is different from the one specified during registration, or if it is the number you are most likely to be contacted at for the 3 days following the order confirmation
  2. 2. To make sure that the name on the doorbell is easily recognizable and corresponds to the addressee; otherwise to provide the appropriate instructions in the field "Special Instructions or Order Comments" (e.g. "ring Smith"). Back

Is it possible to pay on delivery with Poste Italiane?

No, it is not. Orders that are shipped outside of Italy, cannot be paid on delivery. You can always choose one of our different payment method between bank transfer, pay pal, credit cards. Back Free Shipping Back

Free Shipping

How can I get Free Shipping on Holyart?

Delivery is free when the order only includes items with Free Shipping, recognizable by the red box, or if upon placing the order you are owning a promotion code, valid to have Free Shipping. These codes are sent via e-mail to all signed-up customers in some particular occasions. Back

In my cart I have some items with Free Shipping and others subject to shipping costs. Will I pay shipping costs?

Yes, you will. Back

Do Free Shipping orders take longer to be delivered?

No, they do not. They are part of the standard terms guaranteed by Poste Italiane: 4 working days for Italy and 8 working days for all other countries. Back